Cgetty Technologies LLC
Effective Date: January 1, 2026
Last Updated: February 14, 2026
These Terms of Service (“Terms”) govern the provision of information technology, cybersecurity consulting, remote support, and related services (“Services”) by Cgetty Technologies LLC (“Cgetty,” “we,” “us”) to the client (“Client,” “you”).
By requesting services, accepting an estimate, or submitting payment, Client agrees to these Terms in effect at the time of acceptance.
1. Scope of Services
Cgetty provides on-demand IT services, cybersecurity consulting, remote support, and related professional services. Services are provided on a non-managed, best-effort basis unless otherwise agreed to in writing.
Specific service details, pricing, and timelines may be outlined in estimates, invoices, or written communications accepted by Client.
2. Client Responsibilities
Client remains responsible for:
Client agrees to provide accurate information, necessary access, and cooperation required to perform Services.
3. Confidentiality & Sensitive Information
During the course of Services, Cgetty may have access to confidential, proprietary, or sensitive business information, including system data, credentials, internal documentation, or customer information (“Confidential Information”).
Cgetty agrees to:
Client acknowledges that no service can guarantee absolute security, and Cgetty does not warrant that all threats, vulnerabilities, or data exposure can be prevented.
4. Remote Access & Consent
All remote support sessions require explicit client initiation or authorization. Cgetty does not retain persistent or unattended access after completion of a session unless separately agreed in writing.
5. Fees & Payment
Fees are as stated on estimates or invoices. Payment is due per the terms stated on the invoice unless otherwise agreed.
Failure to pay may result in suspension or refusal of Services.
6. Advisory Nature of Services
All recommendations, guidance, or security advice are advisory in nature unless explicitly contracted for implementation or managed services.
Cgetty does not guarantee specific outcomes, compliance status, or uninterrupted operation.
7. Limitation of Liability
To the maximum extent permitted by law:
Total liability shall not exceed the fees paid by Client for the Services giving rise to the claim.
8. Termination
Either party may terminate services at any time. Outstanding fees for services rendered remain payable upon termination.
9. Changes to These Terms
Cgetty may update these Terms from time to time. Updates apply only to future services or transactions and do not retroactively alter terms previously accepted.
Continued use of services after an update constitutes acceptance of the revised Terms for future engagements.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
11. Third-Party Products & Services
Cgetty may recommend, resell, configure, or assist with third-party software, hardware, cloud services, telecommunications, payment processors, or other vendor solutions.
Client acknowledges that such products and services are governed by the respective third-party provider’s terms and policies.
Cgetty is not responsible for:
12. Data Backup & Data Loss Disclaimer
Client acknowledges that data loss may occur due to hardware failure, software malfunction, cyberattack, user error, or other unforeseen events.
Unless expressly contracted for managed backup services, Client is solely responsible for maintaining verified backups of all data.
Cgetty shall not be liable for data loss, corruption, or recovery costs.
13. Managed or Recurring Services (If Offered)
If Client enters into a managed services or recurring subscription agreement, additional terms may apply, including service levels, response times, and minimum commitment periods as outlined in a separate agreement or service schedule.
14. Subcontractors
Cgetty may engage qualified subcontractors or independent contractors to perform portions of the Services.
Cgetty remains responsible for the performance of such subcontractors under these Terms.
15. Equipment & Procurement
If Cgetty assists with procurement of equipment, software, or licenses:
16. Indemnification
Client agrees to indemnify and hold harmless Cgetty from claims arising out of:
17. Force Majeure
Cgetty shall not be liable for failure or delay in performance due to causes beyond reasonable control, including but not limited to acts of God, cyber incidents, power outages, internet disruptions, governmental actions, or natural disasters.
18. Dispute Resolution
Any dispute arising under these Terms shall be brought in the courts located in the Commonwealth of Pennsylvania.
Both parties consent to personal jurisdiction and venue therein.
(You could optionally move this to arbitration later if desired.)
19. Intellectual Property
All documentation, assessments, reports, templates, and materials created by Cgetty remain the intellectual property of Cgetty unless otherwise agreed in writing.
Client receives a non-exclusive license to use deliverables for internal business purposes only.
20. Contact
Questions regarding these Terms may be directed to:
Cgetty Technologies LLC